FAQ’s
How long does each therapy session last?
Individual Therapy sessions are 50 minutes. Couples and Family Therapy Sessions are 70-75 minutes. These time frames include brief recap, admin and rebooking.
What can I expect in my first therapy session?
In your initial session, you’ll have the opportunity to share your story in a safe and confidential space. The first session is also a chance for you to get to know your therapist. The first session is more information gathering and understanding so that you and your therapist can effectively collaborate on therapeutic goals.
Is what I discuss in therapy confidential?
Confidentiality is a cornerstone of the therapeutic process. Everything discussed in therapy stays between you and your therapist, with the exception of certain ethical obligations to report, which will be explained in your first session and are outlined in your intake form.
How often should I attend therapy sessions?
Ultimately this is up to you. We recommend coming weekly for the first six weeks to build the therapeutic relationship and gain momentum in order to design a personalized therapeutic plan. From there, sessions can be adjusted according to client needs.
What specialized services does Peaks and Valleys Therapy offer?
Peaks and Valleys Therapy provides specialized services which impact the neurodiverse community. These include ADHD and AuDHD support, Grief, Addiction, Trauma and Anxiety. The Peaks and Valleys owner, Allie, is herself late-diagnosed neurodivergent and is passionate about creating a place where all minds feel understood and where mental health care can work with someone’s unique brain, rather than attempt neurotypical methods. These services are tailored to meet the unique needs of individuals facing these specific challenges, offering support and therapeutic interventions designed to facilitate healing and improve quality of life. Whether you are dealing with the complexities of ADHD, navigating the effects of trauma (past or present), struggling with addiction, or navigating major life changes, our trauma-informed therapists offer affirming, compassionate and skilled support to help you heal, grow and thrive.
What do the Therapists Bring to Therapy?
All of the Psychotherapists at Peaks and Valleys Therapy are second-career therapists. We come from various other industries including education, corporate, rehabilitation, etc. We use our lived experience in our personal and professional lives and combine that with our education and experience in counselling to provide the more informed and compassionate support for our clients.
Are your services covered by Insurance?
Most Benefit Plans cover the services of a Registered Psychotherapist. Our license numbers are located on your receipt and this is what you use to claim your expense. Please double check with your insurance company. Receipts will be issued for reimbursement upon payment.
If you do not have third party insurance, services provided by Registered Psychotherapists are tax deductible under medical expenses on your annual tax return. Further information can be found on the CRA website listed under CRA: Authorized Medical Practitioners.
Do you offer In-Person or Virtual Therapy?
We offer BOTH in-person therapy and virtual therapy to serve individuals across Ontario. Our Peaks and Valleys office is located in Halton Hills. This location serves individuals in Georgetown, Acton, and Erin. We are a short trip from the Milton, Brampton, Mississauga, Rockwood, and Orangeville areas. Our address is located on the homepage and footer of our website.
Do you offer Walk-In services?
No. Our services are available by appointment only. Please email support@peaksandvalleystherapy.ca to book and appointment or click the “Book Now” button on our website to book yourself.
How much are your services?
As of July 1, 2025, our session fees are $160 per session and $180 for Couples and Family sessions. These fees are standard for our industry.